How to Reinvite a User
After Inviting a User and they haven't accepted their Invite in the allotted time you will need to Reinvite them. A Re-invitation can be sent at any time and as many times as you need until the User accepts the Invitation.
Every Invite or Reinvite a User or Administrator receives via email is viable for 7 days.
1. Sign in to AccuEd Connect.
2. Find the “User Management” tab on the Navigation Bar of the screen and click it.
3. Click the “Users” dropdown that appears under it.
4. Underneath the words "Users" there will be a black "Filter" icon in the shape of a funnel. Click on this icon
5. Select the "Invitation Status" dropdown and click the box next to "Pending Acceptance". You will now see all those who have not accepted their Invitation.
6. Select the Checkbox next to the word "Name" and then select the box that says, "Send Notifications" and then "Reinvite".
If you need to "Reinvite" multiple Users at one time continue the process until step 5 and then follow the instructions below.
1. Click the Checkbox and after "Select all Users", The box will turn green and have a white checkmark.
2. Select the "Send Notifications" dropdown and select the "Reinvite" option.
3. A prompt will appear asking you do you want to proceed with the reinvite process, click the confirm button. "Reinvite" emails will be sent out.
If you require any help in this process please email support@accutrain.com for further assistance
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